What we’ve helped clients achieve
By partnering with Waterscan and taking leadership on water management, overall our hospitality and leisure customers…
Received a total of £708,268 in refunds in 2022, largely due to incorrect billing which was highlighted during our validation processes.
Are saving a total of £1,288,000 in ongoing savings in 2022. This is achieved through accurate and clear data, leak identification and early repairs.
Have saved a total of 369,717m3 of water consumption in 2022.
What we’ve helped clients achieve
Identify consumption anomalies and variance against best practice benchmarks requiring action.
Access to near real time data, delivering confidence in analysis and insight to enable effective decision-making.
Resolution of supplier liabilities, reducing the financial impact against full liability.
Optimise cost and process in trade effluent compliance.
Featured Insights
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Ofwat’s annual market review, reviewed
Market regulator, Ofwat, has published an overview of developments during the business retail market’s sixth year of operation (2022-23).
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BT’s Water Journey
In conversation with Matthew Power, Utilities Commercial Specialist.
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Self-Supply Users Briefing: Horizon scanning
The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 14th September 2023.
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Moving forward after World Water Week 2023
In conversation with Waterscan’s Rebecca Gale, Account Director, and Esmond Bowerman, Sustainability Manager.
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Water matters: Insights for the UK’s public sector
How long could your frontline services continue to operate without water? The chances are, you’ve got about 10 minutes before vulnerable members of society are put at risk.
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Water matters: Insights for the UK’s pub and restaurant sector
How long could your pub or restaurant operate without water? The chances are, you’ve got about 10 minutes before your customers stop getting served.
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Water Matters: Insights for the UK’s hotel and leisure sector
What would happen if your business lost access to water? The chances are, within 30 minutes your facilities would grind to a halt, customers would begin to vanish, and your reputation would be tarnished.
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10 reasons why water will increasingly dominate the sustainability agenda
Here are the 10 reasons why water will increasingly dominate the sustainability agenda.
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10 steps to water resilience
Why water will increasingly dominate the sustainability agenda.
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World Water Week 2023: The view from Stockholm
Eleanor Pendle’s experience at World Water Week 2023.
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World Water Week 2023: Daily wrap (Day 5)
Highlights from the fifth day of World Water Week.
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World Water Week 2023: Day 5 session focus
Our focus session for World Water Week’s fifth day is ‘Water in Communications: The Importance of Strategic Communication to Drive Change in Water’.
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World Water Week 2023: Daily wrap (Day 4)
Highlights from the fourth day of World Water Week.
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World Water Week 2023: Day 4 session focus
Our focus session for World Water Week’s fourth day is ‘Water in Business: Driving Change in the Boardroom’.
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World Water Week 2023: Daily wrap (Day 3)
Highlights from the third day of World Water Week.
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World Water Week 2023: Day 3 session focus
Our focus session for World Water Week’s third day is ‘UN 2023 Water Conference Talk Show: Keeping the momentum going’.
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World Water Week 2023: Daily wrap (Day 2)
Highlights from the second day of World Water Week.
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World Water Week 2023: Day 2 session focus
Our focus session for World Water Week’s second day is ‘Water in business: from commitments to transformation’.
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World Water Week 2023: Waterscan joins in turning the tides of change
World Water Week is the leading conference on global water issues, held every year since 1991.
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Why act now: The business case for water action
If your organisation is not conserving water as an integral part of its race to net zero, its progress will, quite simply, be impeded. Why act now: The business case for water action.
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5 steps to start measuring and reporting on water
You can’t manage what you don’t measure. What you don’t measure, you can’t improve. We’ve put together a 5 step guide to start measuring and reporting on water.
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Drip Feed Summer 2023: The latest in water
It seems that water has hardly been out of the news over the last few months, with recurrent themes of flooding and scarcity, water quality and increasing scrutiny over various aspects of the water market.
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Water Matters 2023: Inspiring action on water resilience
On 22nd June, Waterscan convened the first in a new annual conference, Water Matters.
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Boots to Self-Supply water
Boots has been granted a Water and Sewerage Self-Supply licence (WSSL) by industry regulator, Ofwat. With 2,200 stores across the UK, Boots has partnered with Waterscan to facilitate the licence application and to manage the transition to Self-Supply.
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Smart metering in the spotlight
The Strategic Panel is getting tough on getting smart.
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Draft WRMPs lack ambition, focus, clarity and accountability
Every five years, the UK’s 16 water companies have a statutory duty to produce a Water Resources Management Plan (WRMP).
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Sainsbury’s awards Waterscan as Strategic Partner for Sustainability
In recognition of the proactive, expert support that it provides, Waterscan has been awarded the accolade of Sainsbury’s Strategic Partner for Sustainability.
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Drip feed: the latest in water
The need for safe and effective water management has never received more airtime. And rightly so! Take a look at the latest in water.
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Water matters: Insights for the manufacturing sector
At this tipping point, when water scarcity impacts our daily lives, it will be too late, far too late; especially for manufacturers, who rely on secure, consistent water supplies and effective, compliant effluent management to function.
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Watching and waiting: Self-Supply users briefing
Representatives from Ofwat, MOSL and The Water Report joined the Self-Supply community on Thursday 9th March 2023 for a briefing meeting focused on market performance and industry plans for pricing and resource management.
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Instant expert: Sustainable Development Goal 6: Water
The United Nations Sustainable Development Goals (SDGs), adopted in 2015, are a universal call to action to end poverty, protect the planet, and ensure that, by 2030, all people enjoy peace and prosperity.
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5 tips to improve your CDP disclosure
Each year, CDP opens its reporting platform from April to August in readiness for scoring in the autumn.
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The five commercial risks of water scarcity
As understanding of the climate crisis grows, consumers, governments and providers of capital are responding with higher expectations of brands and companies to adapt accordingly, to safeguard natural resources and secure a resilient, future-proof business.
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The 5 financial reasons to take water action in 2023
The opportunities arising from effective water stewardship are plentiful. In fact, acting on water has become the low-hanging fruit in adapting to climate change and it provides irrefutable operational and commercial benefits.
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Countdown to cost increases
As with widely reported household bill increases, most businesses will also be receiving higher than planned for water bills from April 2023.
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CDP: Water security performance revealed
The annual reveal of Carbon Disclosure Project (CDP) scores is always a highly anticipated and interesting event.
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Sefton Council’s Water Journey
An Interview with Cllr Paulette Lappin, cabinet member – regulatory, compliance and corporate services & Jon Williams, environmental management (utilities) officer.
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Deregulation deconstructed
Deregulation deconstructed. The deregulation of the water industry in 2017 set out to accomplish a lot. Five years on, to what extent has it delivered?
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Evaluating supply sustainability for water customers: Deregulation deconstructed
Deregulation deconstructed. Protecting Britain’s water supplies for the long term was the underlying reason for deregulating the market. How easy is it now for customers to make good water management choices?
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Evaluating value for water customers: Deregulation deconstructed
Deregulation deconstructed. Every business has a different view on what constitutes value for money. Market deregulation set out to enable customers to prioritise what’s important to them. Are customers achieving best value now?
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Evaluating administrative efficiency for water customers: Deregulation deconstructed
Deregulation deconstructed. Every business has a different view on what constitutes value for money. Market deregulation set out to enable customers to prioritise what’s important to them. Are customers achieving best value now?
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Evaluating operational resilience for water customers: Deregulation deconstructed
Deregulation deconstructed. The majority of businesses want the water market to deliver a reliable water supply without interruption above all else. Had the water market provided the reassurance they seek?
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Evaluating customer choice in the water market: Deregulation deconstructed
Deregulation deconstructed. Market deregulation gave customers choice over who supplies their water, at what cost, and with which added value options. Have UK businesses acted on this opportunity?
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PR24: Direction is good. Action is better.
Following a lengthy period of consultation, reflect and number crunching, Ofwat has published the methodology for its price review, PR24, which sets out expectations of water companies for the period 2025-2030 and beyond.
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Are ideas drying up?
The Self-Supply community convened for its final session of 2022 on Thursday 1st December.
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Environmental targets: Defra publishes statutory water limits
Following a lengthy public consultation during 2022, the Department for Environment, Food & Rural Affairs (Defra) has secured…
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Acting on water is acting on net zero
It might not be immediately obvious, but there are a lot of greenhouse gases tied up in water.
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Taking Stock; State of the Market Report
Water market regulator Ofwat has published its annual State of the Market report which outlines its assessment of the market, five years on from deregulation.
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Water: 2022’s wake-up call for all
Most media attention was focused on how best to manage household water use, so you could be forgiven for assuming that commercial…
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Efficiency leads Self-Supply users forum discussion
Representatives from the water market regulator Ofwat, market operator MOSL, and the market’s Strategic Panel, joined the British businesses that have taken control of their water for the Self-Supply Users Forum on Thursday 8th September 2022.
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A watershed moment
The conference is being hailed as a watershed moment; a time to review progress on SDG6, the Sustainable Development Goal which is concerned with securing the availability and sustainable management of water and sanitation for all by 2030.
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Driving efficiencies and championing water stewardship
In May 2022, Waterscan and J Sainsbury’s plc hosted a working lunch for energy and sustainability managers to demonstrate how the responsible retailer is approaching best-in-class water stewardship.
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Sainsbury’s water journey
Take a look at Sainsbury’s water journey so far.
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Transition time
Five years since market deregulation, it is a transitional time for market governance as the new Strategic Panel reveals six priorities which aim to focus on pace of change, prioritise activities with greatest impacts and solve market frictions.
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How far is far enough with environmental targets?
Defra’s environmental targets proposal to meet future water demand is a welcome step change.
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Time to scrutinise
Most British businesses, unless they Self-Supply or have a non-standard tariff agreement, were subjected to three cost hikes in April.
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TCFD a welcome tide of change
The UK government’s introduction of mandatory Task Force on Climate-related Financial Disclosures (TCFD) reporting is a welcome evolution in corporate responsibility.
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How to build a resilient business through water action
Operational resilience is the ability of an organisation and its infrastructure to avoid, cope and recover from disruption, and its ability to adapt to environmental pressures, demographic change, shifts in customer behaviour and the impacts of climate change.
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The rough with the smooth
The pressing need for more effective communication and collaboration flowed through all presentations and discussions, reflecting continued frustrations in the wider water market on…
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Claire Yeates appointed to new market committee
Waterscan’s Strategic Director, Claire Yeates, has been appointed to the newly formed market Code Change Committee.
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A mixed state of affairs
Traditional market structures and approaches are failing to deliver necessary improvements for water customers and the environment, reveals water market regulator Ofwat in its fourth State of the Market Report.
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Sustainability Leaders Awards 2022 finalist
Waterscan and the Self-Supply community recognised for outstanding water management.
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Waterscan and Whitbread win sustainable use of water award
Waterscan and long-term customer Whitbread were delighted to be jointly awarded the Footprint Drinks Awards Sustainable Use of Water Award 2021.
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Mitigating water risks for the public sector
On 22nd September 2021, Waterscan hosted an online meeting of public sector utility and sustainability professionals on mitigating risk and maximising control through water.
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BT saves £1 million on water
BT has achieved one million pounds in savings on its water bills since switching to self-supply in 2019.
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Tea at 3 event: Whitbread’s water journey
On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.
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Whitbread’s water journey
Whitbread is the UK’s largest operator of hotels and restaurants. Here, we speak with Yvonne Mason, Environment Manager and Ross Greenhalgh, Energy Manager, about how the company has moved from effective water management to industry-leading stewardship, and most recently to resilience-based forward planning.
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It’s time to bring water to the board table
“If you want to make progress on global challenges, start with water”, advises the World Economic Forum.
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Sustainable savings
Waterscan is delighted to announce that it has saved its non-household water customers £20 million since the market opened in 2017.
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BT: Talking about water
A working lunch with BT’s Utilities Commercial Specialist, Matt Power.
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Plotting your course to net zero
The water industry is the first sector in the UK to commit to achieving net zero carbon emissions by 2030.
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Arla acts on water efficiency as it moooves to self-supply
The UK’s number one dairy company, Arla has been granted a licence to self-supply water by market regulator Ofwat.
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David Lloyd Leisure takes the lead on water efficiency
Working in partnership with Waterscan to self-supply water David Lloyd Leisure (DLL) is the first company within the UK’s health and leisure sector to be granted a self-supply licence from…
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Sefton Council elects to Self-Supply water
Sefton Council is expecting to improve its environmental performance and achieve significant efficiency savings by entering a Self-Supply water partnership.
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Sainsbury’s chooses Self-Supply water strategy
Sainsbury’s has applied to water market regulator Ofwat for a Self-Supply licence.
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Self-Supply set to transform water procurement
Ofwat has granted water self-supply licences (WSSLs) to John Lewis PLC and Kellogg’s in a move that will see self-supply operable in two new commercial sectors: retail and food manufacturing.
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Self-Supply applauded for driving change in drinks manufacturing
Marston’s Brewery and Greene King have been judged as the two companies in the drinks sector that are making the biggest impact in the sustainable use of water, both with the support of Waterscan.
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John Lewis PLC first in retail sector to apply for self-supply licence
In August 2019, John Lewis PLC became the first UK retailer to apply to Ofwat for a water and sewerage Self-Supply licence.
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Waterscan partners with Kellogg’s
Waterscan is working with Kellogg’s to lead the food manufacturing sector in driving water efficiency. Kellogg’s has applied for a water and sewerage self-supply licence for its Manchester site, the…
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Waterscan signs landmark declaration on water sustainability
Developed by the University of Cambridge Institute for Sustainability Leadership, the Catchment Management Declaration is regarded by many as the potential to be a watershed moment in transforming sustainable water management across Britain.
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Ofwat demonstrates support for Self-Supply with three more licences
Three more forward-thinking companies have been granted Self-Supply licences for water and sewerage services, bringing the number of organisations taking this revolutionary route to eight since the market opened just eighteen months ago.
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Stonegate Pub Company and Heineken UK apply for Self-Supply Licences
Stonegate Pub Company and Heineken UK Ltd have applied for Self-Supply licences for water and sewerage services.
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Waterscan and Greene King win at Waste2Zero
At Waterscan, we are very happy and excited to have been announced as the winners of the ‘Waste2Zero’ Best Product, Technology and Innovation Award 2018 in collaboration with Greene King, supporting water sustainability through the water Self-Supply innovation.
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Greene King Self-Supply success
A year on, Greene King are experiencing the benefits of going Self-Supply.
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Elis partners with Waterscan
Global textile, hygiene and facility services giant Elis (formerly Berendsen) has applied to Self-Supply water and wastewater services for its 32 sites across England in support of its work to enhance site level water efficiency.
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Blackpool Council demonstrates public sector leadership
Blackpool Council has been awarded a water Self-Supply licence by Ofwat.
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Whitbread’s ‘Supplies and Services’ Supplier of the Year
Whitbread, the UK’s largest hotel, restaurant and coffee shop operator whose brands include Premier Inn, Costa, Beefeater and Brewers Fayre – has partnered with Waterscan…
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Self-Supply Success: Marston’s makes it three
Marston’s is the third company in England to be granted a licence by Ofwat to supply its own water and wastewater services.
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Coca-Cola Europacific Partners has applied for a Self-Supply licence
CCEP is set to become the first manufacturer to take the innovative path of Self-Supply.
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Whitbread second to gain water Self-Supply licence
Whitbread becomes second to gain water Self-Supply licence in new water market.
Trending insights
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Ofwat’s annual market review, reviewed
Market regulator, Ofwat, has published an overview of developments during the business retail market’s sixth year of operation (2022-23).
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BT’s Water Journey
In conversation with Matthew Power, Utilities Commercial Specialist.
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Self-Supply Users Briefing: Horizon scanning
The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 14th September 2023.