Leadership

Drought has dominated the conversation across England this summer. But for businesses, the most important question now isn’t simply how … Read more

Waterscan is proud to announce that we have been named as one of the winners of Ofwat’s first Water Efficiency … Read more

On Thursday 7th May, members of the Waterscan team joined the Marine Conservation Society (MCS) and volunteers from across the … Read more

The Hidden Financial Cliff Edges Facing Business Customers The 2026–27 tariff changes are not simply another annual increase. They mark … Read more

This year’s water tariff changes are about far more than an annual price uplift. Across the market, wholesalers are not … Read more

On the surface, this year’s water price increases look manageable. The average uplift sits just under 9%. However, averages rarely … Read more

Understanding CDP Water Security scores CDP Water Security scores are rapidly becoming a key benchmark for sustainability performance. For businesses … Read more

Two announcements at the end of this year have changed the conversation around climate and water. The first came from … Read more

No Water. No Business Water is no longer a background utility. It’s a strategic asset, and for many UK businesses, … Read more

It’s rare to attend an event focused solely on water. That’s what makes World Water Week (WWW) so valuable, and why it was such a privilege for our team to deliver our talk show, Wading Into Change.

With climate impacts intensifying and regulatory scrutiny mounting, strategic investment in water is emerging as the next big opportunity.

The UK’s largest health and wellness operator, is taking decisive steps towards environmental responsibility by committing to achieving carbon net zero by 2030, with water a pivotal part of it’s plans.

We’ve captured the day’s discussions and reflections in our Water Matters 2025 Summary Pack, now available for download inside.

Water is rising fast on the business agenda. Discover how leading companies are turning water risk into resilience, savings, and strategy — and what it takes to stay ahead in 2025.

Thank you to everyone who joined us at WaterMatters 2025,130+ delegates. Big ideas. One clear message: the future of water needs leaders.

Waterscan will be a specialist advisory partner to support strengthening of freshwater resilience across the Thames River Basin.

Rachael Steller, Resilient Infrastructure Lead, Climate Change Committee (CCC) helps assess how well the UK is adapting to climate risks, and also where we’re falling short.

By Gareth Jones, Founder, Fresh works  I have spent all of my working life solving problems. Not by following the … Read more

Waterscan and The London Waterkeeper have initiated a dialogue with Thames Water to explore how we can go further together.

By Liz Payne, Head of Environment, Greencore   I’ve spent over 35 years in the environmental field, from environmental testing and … Read more

Water Matters 2025 brings together senior decision-makers, technical experts, and commercial leaders to address one question: how can businesses build resilience in the face of water scarcity? 

In the face of climate uncertainty, resource constraints, and tightening regulations, water stewardship is no longer optional, it’s urgent.

We’re spotlighting the power of the practical, the immediate, the achievable.

Helena Soteriou-Hains, Head of River Catchment Strategy, Thames Water, talks about her work on the Smarter Water Catchments pilot and the positive impact it has had so far.

Greg Miles, CSR Manager at Elis, talks about his experience of Water Matters and how the positive connections made have impacted Trade Effluent for them.

Water scarcity is no longer a distant threat. It’s a growing reality facing businesses, policymakers, and society at large.

By Rick Hill – Speaker at Water Matters 2025  People are often intrigued when they find out I’ve worked in … Read more

Neil Pendle, CEO of Waterscan, outlines key priorities for targeted reform to strengthen the non-domestic water market

Martin Woolhead, Deputy Director at Defra previews his talk for Water Matters 2025 and how this is a pivotal moment for the water sector.

Waterscan is proud to announce its partnership with London Waterkeeper, an independent charity dedicated to protecting and improving London’s rivers.

CDP (formerly the Carbon Disclosure Project) is the leading global environmental disclosure system, providing a voluntary framework for companies to … Read more

Mike will be sharing insights from his decades of experience leading sustainability initiatives at Marks & Spencer at Water Matters 2025.

A strong data foundation is essential for CDP Water Security disclosure – but knowing where to find the right data or who holds it can be a real challenge.

Reflecting on his Olympic experience, Toby describes the reality of swimming in polluted water.

Water challenges are intensifying, and the cost of inaction is rising. Organisations that fail to prioritise water security risk operational disruptions, financial losses, and reputational damage.

For businesses, water is not only essential – it’s a growing risk. Scarcity, regulatory changes, and supply chain disruptions are no longer distant possibilities; they are immediate and pressing challenges.

As we face the dual crises of too much water in some seasons and too little in others, the urgency for action has never been greater.

The Department for Environment, Food & Rural Affairs (Defra) has launched an Independent Commission into the UK water sector, chaired by Sir Jon Cunliffe, former Deputy Governor of the Bank of England.

World Water Week 2024, which took place a few weeks ago in Stockholm, has left a lasting impact, highlighting the vital role of collaboration in achieving sustainable water management.

The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 12th September 2024.

We’re excited to announce that Neil Pendle, Managing Director of Waterscan, has been appointed as the new Unassociated Retailer Non-Executive Director of the Market Operator Services Limited (MOSL) Board.

As highlighted by Will Silverwood, Head of Sustainability at long-term Waterscan customer Whitbread, this challenge is particularly pressing for industries heavily reliant on water, such as hospitality.

Water Matters 2024 supported non-household water users in working towards a more resilient, sustainable water future, bringing together experts and influencers alike to discuss some of the biggest challenges being faced in the UK.

Waterscan is pleased to announce the line-up of its highly qualified Sustainability Team delivering a fully comprehensive suite of Water Consulting Services within the UK Water Market.

Sustainability credentials are playing a growing role in the choices made by consumers. Few companies have integrated water management into … Read more

Jessica, you’ve achieved some remarkable things for businesses in terms of advancing their sustainability. Can you give us some examples? … Read more

Neil, what were your takeouts from the first Water Matters conference? Last year, Water Matters illustrated just how important the … Read more

Chris, there was so much energy in the room after you spoke at last year’s Water Matters conference – we … Read more

With a large, complex property portfolio, BT partnered with Waterscan to improve its water management processes.

Team members from across the country and all departments descended on the Minerva Theatre for our annual Company Day on 7th February.

The critical relationship between climate change and water resource management may not be immediately obvious to many, yet society cannot be net-zero unless it is more water efficient.

In conversation with Matthew Power, Utilities Commercial Specialist.

In conversation with Waterscan’s Rebecca Gale, Account Director, and Esmond Bowerman, Sustainability Manager.

Eleanor Pendle’s experience at World Water Week 2023.

Highlights from the fifth day of World Water Week.

Our focus session for World Water Week’s fifth day is ‘Water in Communications: The Importance of Strategic Communication to Drive Change in Water’.

Highlights from the fourth day of World Water Week.

Our focus session for World Water Week’s fourth day is ‘Water in Business: Driving Change in the Boardroom’.

Highlights from the third day of World Water Week.

Our focus session for World Water Week’s third day is ‘UN 2023 Water Conference Talk Show: Keeping the momentum going’.

Highlights from the second day of World Water Week.

Our focus session for World Water Week’s second day is ‘Water in business: from commitments to transformation’.

World Water Week is the leading conference on global water issues, held every year since 1991.

You can’t manage what you don’t measure. What you don’t measure, you can’t improve. We’ve put together a 5 step guide to start measuring and reporting on water.

On 22nd June, Waterscan convened the first in a new annual conference, Water Matters.

Boots has been granted a Water and Sewerage Self-Supply licence (WSSL) by industry regulator, Ofwat. With 2,200 stores across the UK, Boots has partnered with Waterscan to facilitate the licence application and to manage the transition to Self-Supply.

In recognition of the proactive, expert support that it provides, Waterscan has been awarded the accolade of Sainsbury’s Strategic Partner for Sustainability.

Each year, CDP opens its reporting platform from April to August in readiness for scoring in the autumn.

The annual reveal of Carbon Disclosure Project (CDP) scores is always a highly anticipated and interesting event.

An Interview with Cllr Paulette Lappin, cabinet member – regulatory, compliance and corporate services & Jon Williams, environmental management (utilities) officer.

Following a lengthy period of consultation, reflect and number crunching, Ofwat has published the methodology for its price review, PR24, which sets out expectations of water companies for the period 2025-2030 and beyond.

Following a lengthy public consultation during 2022, the Department for Environment, Food & Rural Affairs (Defra) has secured…

Defra’s environmental targets proposal to meet future water demand is a welcome step change.

The UK government’s introduction of mandatory Task Force on Climate-related Financial Disclosures (TCFD) reporting is a welcome evolution in corporate responsibility.

Operational resilience is the ability of an organisation and its infrastructure to avoid, cope and recover from disruption, and its ability to adapt to environmental pressures, demographic change, shifts in customer behaviour and the impacts of climate change.

Waterscan and the Self-Supply community recognised for outstanding water management.

Waterscan and long-term customer Whitbread were delighted to be jointly awarded the Footprint Drinks Awards Sustainable Use of Water Award 2021.

On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.

Whitbread is the UK’s largest operator of hotels and restaurants. Here, we speak with Yvonne Mason, Environment Manager and Ross Greenhalgh, Energy Manager, about how the company has moved from effective water management to industry-leading stewardship, and most recently to resilience-based forward planning.

“If you want to make progress on global challenges, start with water”, advises the World Economic Forum.

Waterscan is delighted to announce that it has saved its non-household water customers £20 million since the market opened in 2017.

A working lunch with BT’s Utilities Commercial Specialist, Matt Power.

Working in partnership with Waterscan to self-supply water David Lloyd Leisure (DLL) is the first company within the UK’s health and leisure sector to be granted a self-supply licence from…

Sainsbury’s has applied to water market regulator Ofwat for a Self-Supply licence.

Ofwat has granted water self-supply licences (WSSLs) to John Lewis PLC and Kellogg’s in a move that will see self-supply operable in two new commercial sectors: retail and food manufacturing.

Marston’s Brewery and Greene King have been judged as the two companies in the drinks sector that are making the biggest impact in the sustainable use of water, both with the support of Waterscan.

In August 2019, John Lewis PLC became the first UK retailer to apply to Ofwat for a water and sewerage Self-Supply licence.

Developed by the University of Cambridge Institute for Sustainability Leadership, the Catchment Management Declaration is regarded by many as the potential to be a watershed moment in transforming sustainable water management across Britain.

Three more forward-thinking companies have been granted Self-Supply licences for water and sewerage services, bringing the number of organisations taking this revolutionary route to eight since the market opened just eighteen months ago.

Stonegate Pub Company and Heineken UK Ltd have applied for Self-Supply licences for water and sewerage services.

At Waterscan, we are very happy and excited to have been announced as the winners of the ‘Waste2Zero’ Best Product, Technology and Innovation Award 2018 in collaboration with Greene King, supporting water sustainability through the water Self-Supply innovation.

Blackpool Council has been awarded a water Self-Supply licence by Ofwat.

Whitbread, the UK’s largest hotel, restaurant and coffee shop operator whose brands include Premier Inn, Costa, Beefeater and Brewers Fayre – has partnered with Waterscan…

Marston’s is the third company in England to be granted a licence by Ofwat to supply its own water and wastewater services.

CCEP is set to become the first manufacturer to take the innovative path of Self-Supply.

Whitbread becomes second to gain water Self-Supply licence in new water market.