Working together

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This was an opportunity to reflect on activities and successes and consider what the water market has instore for non-household water customers looking ahead.

Our theme for the day was ‘working together’ and there were lots of ideas flowing and evidence of collaboration taking place across the business to tackle the big challenges around water stewardship and ultimately, to change the way businesses think about water.

Highlights from the last twelve months include:

  • Welcoming 13 new team members.
  • Creating the first ever Water Matters conference, bringing like-minded professionals together to explore how best to accelerate action and secure water resilience. 
  • Launching a next-level data platform which will deliver additional benefits to customers through automation and generating more efficiencies.
  • Offering new and expanded services, including via the formation of a dedicated Sustainability Team.
  • Becoming Sainsbury’s Strategic Partner for Sustainability and delivering outstanding projects for other partners including Greene King and Morrisons.
  • Developing a single journey approach to make it easier for organisations to plan and achieve improved water stewardship in a way that works for them.

Managing Director Neil Pendle commented, “I’m incredibly proud of what we have accomplished over the past year, much of which took shape following discussions at our last Company Day. The fact that we’ve been able to do so much in a short timeframe, while continuing to offer customers excellent support, is a direct result of our independence and agility.

He continued, “In this, our thirtieth anniversary year, it’s clear that the whole Waterscan team is fully invested in building on our success to date and creating even better impacts for our customers. This has never been more important in the context of a drought emergency, incoming catchment management plans, price rises and tariff overhauls, which are all adding complexity for customers. Our role is to cut through all of that complexity with all the expertise, insight, data, systems and ideas at our disposal to help customers make better, faster decisions about water management.”

Not afraid to be put on the spot, Neil fielded questions throughout the day on a wide range of topics from market insight to parking in Chichester, while presentations and interactive sessions ensured that everyone participated in a hugely enjoyable, motivating day for all.

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