Self-Supply
Providing businesses complete control over water
A proactive approach to water management in the English market, Self-Supply is the enabler for enhanced efficiency, stewardship and resilience in regards your water situation.
Self-Supply provides you with complete control of water consumption and a greater cost saving by dealing directly with wholesalers. It delivers an enhanced service above that of national retailers, total accuracy in billing, and the opportunity to influence the market.
How we can help
Strategy
With actionable insight, data accuracy and optimised cost and consumption, you are able to build a robust, tailored and evidence-based water strategy for future resilience and enhanced environmental performance.
Sustainability
Uniquely, the transparency of direct access to market data, combined with our extensive water management experience, creates real efficiencies to drive down consumption, achieve corporate social responsibility goals, and unearth further opportunities for investment in sustainability initiatives.
Complete control
You will have total ownership of delivering your water requirements, reducing the complexity often experienced with water procurement alternatives. We will represent you in the market, acting as a managing agent to complete transactions, ensure licence compliance and deliver all the services a retailer would and more.
Delivering your water priorities
Environmental leadership
Protecting water resources and building business resilience.
Control
Direct relationships with wholesalers for quicker issue rectification and more effective water management.
Operational efficiency
Superior insight to drive strategic decisions, plus identify and resolve issues quickly to better manage consumption.
Financial
Reduced direct costs and administrative savings, plus enhanced service delivery to drive efficiencies.
What we’ve helped clients achieve
Cost savings of £1m
In the first 18 months for one Self-Supply customer.
Water reduction of 13%
Unrivalled water efficiency – total combined Self-Supply water consumption reduction of 13%.
0.61% Unread meters
Improved data accuracy by reducing the number of unread meters, across a portfolio of 3,400 meters, down to 0.61% from 25%.
Featured Insights
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Self-Supply Users Briefing: Driving collaboration
The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 12th September 2024.
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Addressing water scarcity in the Hospitality sector
As highlighted by Will Silverwood, Head of Sustainability at long-term Waterscan customer Whitbread, this challenge is particularly pressing for industries heavily reliant on water, such as hospitality.
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Water Matters 2024 Report
Water Matters 2024 supported non-household water users in working towards a more resilient, sustainable water future, bringing together experts and influencers alike to discuss some of the biggest challenges being faced in the UK.
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Whitbread’s Water Journey
Sustainability credentials are playing a growing role in the choices made by consumers. Few companies have integrated water management into their sustainability agendas, let alone considered the link between water and carbon emissions. For Whitbread, a clear strategic direction that captures all water-related impacts and establishes targets for water and carbon emission reductions was the … Read more
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Water matters: Insights for the UK’s universities sector
What would happen if there was a shortage of water across your campus? Within a couple of hours, facilities and administrative teams are under pressure to find solutions.
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The water market moves forward
The Self-Supply community convened for its Spring Briefing on 7th March, welcoming speakers from market regulator Ofwat and market operator MOSL.
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BT’s water journey
With a large, complex property portfolio, BT partnered with Waterscan to improve its water management processes.
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The Water Report: Finding the way on business behaviour change
Take a look at The Water Report’s latest report on water efficiency, which includes our bid to the Catalyst stream of Ofwat’s Innovation Fund.
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Self-Supply Users Forum: Reflections and opportunities
On 7th December, Waterscan hosted a meeting for Self-Supply companies to reflect on developments across the market over the past year and look ahead to how the sector plans to develop its approach in 2024.
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BT’s Water Journey
In conversation with Matthew Power, Utilities Commercial Specialist.
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Self-Supply Users Briefing: Horizon scanning
The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 14th September 2023.
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Water matters: Insights for the UK’s public sector
How long could your frontline services continue to operate without water? The chances are, you’ve got about 10 minutes before vulnerable members of society are put at risk.
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Water matters: Insights for the UK’s pub and restaurant sector
How long could your pub or restaurant operate without water? The chances are, you’ve got about 10 minutes before your customers stop getting served.
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Water Matters: Insights for the UK’s hotel and leisure sector
What would happen if your business lost access to water? The chances are, within 30 minutes your facilities would grind to a halt, customers would begin to vanish, and your reputation would be tarnished.
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Why act now: The business case for water action
If your organisation is not conserving water as an integral part of its race to net zero, its progress will, quite simply, be impeded. Why act now: The business case for water action.
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Water Matters 2023: Inspiring action on water resilience
On 22nd June, Waterscan convened the first in a new annual conference, Water Matters.
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Boots to Self-Supply water
Boots has been granted a Water and Sewerage Self-Supply licence (WSSL) by industry regulator, Ofwat. With 2,200 stores across the UK, Boots has partnered with Waterscan to facilitate the licence application and to manage the transition to Self-Supply.
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Sainsbury’s awards Waterscan as Strategic Partner for Sustainability
In recognition of the proactive, expert support that it provides, Waterscan has been awarded the accolade of Sainsbury’s Strategic Partner for Sustainability.
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Water matters: Insights for the manufacturing sector
At this tipping point, when water scarcity impacts our daily lives, it will be too late, far too late; especially for manufacturers, who rely on secure, consistent water supplies and effective, compliant effluent management to function.
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Watching and waiting: Self-Supply users briefing
Representatives from Ofwat, MOSL and The Water Report joined the Self-Supply community on Thursday 9th March 2023 for a briefing meeting focused on market performance and industry plans for pricing and resource management.
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The 5 financial reasons to take water action in 2023
The opportunities arising from effective water stewardship are plentiful. In fact, acting on water has become the low-hanging fruit in adapting to climate change and it provides irrefutable operational and commercial benefits.
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Countdown to cost increases
As with widely reported household bill increases, most businesses will also be receiving higher than planned for water bills from April 2023.
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Sefton Council’s Water Journey
An Interview with Cllr Paulette Lappin, cabinet member – regulatory, compliance and corporate services & Jon Williams, environmental management (utilities) officer.
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Deregulation deconstructed
Deregulation deconstructed. The deregulation of the water industry in 2017 set out to accomplish a lot. Five years on, to what extent has it delivered?
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Evaluating supply sustainability for water customers: Deregulation deconstructed
Deregulation deconstructed. Protecting Britain’s water supplies for the long term was the underlying reason for deregulating the market. How easy is it now for customers to make good water management choices?
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Evaluating value for water customers: Deregulation deconstructed
Deregulation deconstructed. Every business has a different view on what constitutes value for money. Market deregulation set out to enable customers to prioritise what’s important to them. Are customers achieving best value now?
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Evaluating administrative efficiency for water customers: Deregulation deconstructed
Deregulation deconstructed. Every business has a different view on what constitutes value for money. Market deregulation set out to enable customers to prioritise what’s important to them. Are customers achieving best value now?
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Evaluating operational resilience for water customers: Deregulation deconstructed
Deregulation deconstructed. The majority of businesses want the water market to deliver a reliable water supply without interruption above all else. Had the water market provided the reassurance they seek?
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Evaluating customer choice in the water market: Deregulation deconstructed
Deregulation deconstructed. Market deregulation gave customers choice over who supplies their water, at what cost, and with which added value options. Have UK businesses acted on this opportunity?
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Are ideas drying up?
The Self-Supply community convened for its final session of 2022 on Thursday 1st December.
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Efficiency leads Self-Supply users forum discussion
Representatives from the water market regulator Ofwat, market operator MOSL, and the market’s Strategic Panel, joined the British businesses that have taken control of their water for the Self-Supply Users Forum on Thursday 8th September 2022.
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Driving efficiencies and championing water stewardship
In May 2022, Waterscan and J Sainsbury’s plc hosted a working lunch for energy and sustainability managers to demonstrate how the responsible retailer is approaching best-in-class water stewardship.
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Sainsbury’s water journey
Take a look at Sainsbury’s water journey so far.
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Transition time
Five years since market deregulation, it is a transitional time for market governance as the new Strategic Panel reveals six priorities which aim to focus on pace of change, prioritise activities with greatest impacts and solve market frictions.
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Time to scrutinise
Most British businesses, unless they Self-Supply or have a non-standard tariff agreement, were subjected to three cost hikes in April.
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The rough with the smooth
The pressing need for more effective communication and collaboration flowed through all presentations and discussions, reflecting continued frustrations in the wider water market on…
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Sustainability Leaders Awards 2022 finalist
Waterscan and the Self-Supply community recognised for outstanding water management.
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Mitigating water risks for the public sector
On 22nd September 2021, Waterscan hosted an online meeting of public sector utility and sustainability professionals on mitigating risk and maximising control through water.
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BT saves £1 million on water
BT has achieved one million pounds in savings on its water bills since switching to self-supply in 2019.
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Tea at 3 event: Whitbread’s water journey
On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.
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Whitbread’s water journey
Whitbread is the UK’s largest operator of hotels and restaurants. Here, we speak with Yvonne Mason, Environment Manager and Ross Greenhalgh, Energy Manager, about how the company has moved from effective water management to industry-leading stewardship, and most recently to resilience-based forward planning.
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BT: Talking about water
A working lunch with BT’s Utilities Commercial Specialist, Matt Power.
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Arla acts on water efficiency as it moooves to self-supply
The UK’s number one dairy company, Arla has been granted a licence to self-supply water by market regulator Ofwat.
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David Lloyd Leisure takes the lead on water efficiency
Working in partnership with Waterscan to self-supply water David Lloyd Leisure (DLL) is the first company within the UK’s health and leisure sector to be granted a self-supply licence from…
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Sefton Council elects to Self-Supply water
Sefton Council is expecting to improve its environmental performance and achieve significant efficiency savings by entering a Self-Supply water partnership.
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Sainsbury’s chooses Self-Supply water strategy
Sainsbury’s has applied to water market regulator Ofwat for a Self-Supply licence.
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Self-Supply set to transform water procurement
Ofwat has granted water self-supply licences (WSSLs) to John Lewis PLC and Kellogg’s in a move that will see self-supply operable in two new commercial sectors: retail and food manufacturing.
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Self-Supply applauded for driving change in drinks manufacturing
Marston’s Brewery and Greene King have been judged as the two companies in the drinks sector that are making the biggest impact in the sustainable use of water, both with the support of Waterscan.
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John Lewis PLC first in retail sector to apply for self-supply licence
In August 2019, John Lewis PLC became the first UK retailer to apply to Ofwat for a water and sewerage Self-Supply licence.
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Waterscan partners with Kellogg’s
Waterscan is working with Kellogg’s to lead the food manufacturing sector in driving water efficiency. Kellogg’s has applied for a water and sewerage self-supply licence for its Manchester site, the…
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Ofwat demonstrates support for Self-Supply with three more licences
Three more forward-thinking companies have been granted Self-Supply licences for water and sewerage services, bringing the number of organisations taking this revolutionary route to eight since the market opened just eighteen months ago.
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Stonegate Pub Company and Heineken UK apply for Self-Supply Licences
Stonegate Pub Company and Heineken UK Ltd have applied for Self-Supply licences for water and sewerage services.
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Greene King Self-Supply success
A year on, Greene King are experiencing the benefits of going Self-Supply.
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Elis partners with Waterscan
Global textile, hygiene and facility services giant Elis (formerly Berendsen) has applied to Self-Supply water and wastewater services for its 32 sites across England in support of its work to enhance site level water efficiency.
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Blackpool Council demonstrates public sector leadership
Blackpool Council has been awarded a water Self-Supply licence by Ofwat.
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Whitbread’s ‘Supplies and Services’ Supplier of the Year
Whitbread, the UK’s largest hotel, restaurant and coffee shop operator whose brands include Premier Inn, Costa, Beefeater and Brewers Fayre – has partnered with Waterscan…
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Self-Supply Success: Marston’s makes it three
Marston’s is the third company in England to be granted a licence by Ofwat to supply its own water and wastewater services.
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Coca-Cola Europacific Partners has applied for a Self-Supply licence
CCEP is set to become the first manufacturer to take the innovative path of Self-Supply.
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Whitbread second to gain water Self-Supply licence
Whitbread becomes second to gain water Self-Supply licence in new water market.
Trending Insights
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Reflections on World Water Week 2024
World Water Week 2024, which took place a few weeks ago in Stockholm, has left a lasting impact, highlighting the vital role of collaboration in achieving sustainable water management.
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Self-Supply Users Briefing: Driving collaboration
The Self-Supply community met for a quarterly update briefing, hosted by Waterscan, on 12th September 2024.
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Addressing water scarcity in the Hospitality sector
As highlighted by Will Silverwood, Head of Sustainability at long-term Waterscan customer Whitbread, this challenge is particularly pressing for industries heavily reliant on water, such as hospitality.
Take the first step to complete control
Book a call with one of our Self-Supply specialists today to explore your viability and potential opportunity.