Hospitality and leisure
Protecting hospitality and leisure businesses with sustainable water management
Water is integral to all businesses, but in the hospitality and leisure sector, the impacts of flooding or supply interruptions are considerable and experienced immediately, affecting customer service, revenue and reputation.
Without water, your business would cease operations very quickly, either temporarily due to an unplanned water event, or permanently as a result of longer-term environmental factors.
By making your business operations more water-efficient, you are safeguarding your future water supply for operational resilience and growth, as well as protecting revenue, profitability, customer satisfaction and reputation.
Customer’s usage in this sector varies.
As an average per year:
Hotels use 5,500m3 of water
Restaurants use 2,500m3 of water
Pubs use 1,405m3 of water
Leisure sites use 17,300m3 of water
Common issues
Wasted water
Leaky taps and pipes waste 3,031 million litres of water in the UK every day. That’s 1,212 Olympic-sized swimming pools that companies are paying for unnecessarily.
Incorrect billing
A common issue our customers face is incorrect billing, which is costing companies substantially more financially. In 2022, we validated 46,550 of our customer’s bills, and of these we queried 688.
Unneccessary complexity
Being a highly customer centric sector, there is added complexity when trying to reduce water consumption, due to the amount of water being used not fully under your control and a lack of visibility around consumption patterns.
What we’ve helped clients achieve
By partnering with Waterscan and taking leadership on water management,
in 2022 our hospitality and leisure customers…
Received £708,268
In refunds, largely due to incorrect billing highlighted during our validation processes.
Saved £1,288,000
Through obtaining accurate and clear data, leak identification and early repairs.
Reduced by 370,000m3
Reduced water consumption by 370,000m3.
Customer testimonials
Latest hospitality and leisure industry insights
Water matters: Insights for the UK’s pub and restaurant sector
How long could your pub or restaurant operate without water? The chances are, you’ve got about 10 minutes before your customers stop getting served.
Water Matters: Insights for the UK’s hotel and leisure sector
What would happen if your business lost access to water? The chances are, within 30 minutes your facilities would grind to a halt, customers would begin to vanish, and your reputation would be tarnished.
Waterscan and Whitbread win sustainable use of water award
Waterscan and long-term customer Whitbread were delighted to be jointly awarded the Footprint Drinks Awards Sustainable Use of Water Award 2021.
Tea at 3 event: Whitbread’s water journey
On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.
With water under control,
it’s time to make things happen.
Get in touch with one of our experts now.
