
Efficiency and optimisation
Optimise your water supply and management
Data, insight, and expertise are at the core of our service. Reducing water consumption and cost is the basic foundation of good water management.
We use a range of tools and technologies to equip you to effectively manage your water usage and waste, in line with your individual goals and circumstances. Our team of expert technicians, analysts and thought leaders are here to support, regardless of your business priority or individual challenges.
How we can help
Improving efficiency
We’ll draw on our industry knowledge to implement your plan for you. Whether it’s through addressing leaks, profiling and benchmarking site performance, utilising new metering technology or simply boosting your meter reads to validate billing accuracy. Either way, you’ll be on the path to reducing your water cost and consumption.
Cost optimisation
Following our initial assessment of your direct water costs, we’ll help you achieve best value from the water market. Both in terms of procuring water and through ongoing analysis, tariff checks and delivery against service level agreements. You’ll also be confident that you’re not wasting money by paying for wasted water.
Actionable insight
Through our bespoke suite of management and operational reports and 24/7 access to our cloud-based analytics platform, Waterline, you’ll have unrivalled access to your water data and the insight you need to take action. It means you’ll be able to spot any potential problems fast, rectify them, and be confident that you remain compliant with regulatory and environmental requirements.
Delivering your water priorities
Resource optimisation
Reduced billing administration and reliable expert support on hand.
Control
Access to accurate data, developed into insight for strategic decision making.
Operational efficiency
Measured and managed consumption, issues identified and resolved.
Financial
Reduced costs, accruals, and informed planning.
What we’ve helped clients achieve
A 50% reduction
In water consumption against baseline, delivering a key strategic water target.
£2.7m of refunds
And £3.7m in ongoing savings for customers in 2022.
99.8% Market performance
Enhanced service delivery to drive efficiencies, we operate at 99.8% market performance score.
Featured Insights
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David Lloyd: Pioneering water sustainability on the road to Net Zero
The UK’s largest health and wellness operator, is taking decisive steps towards environmental responsibility by committing to achieving carbon net zero by 2030, with water a pivotal part of it’s plans.
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Heidelberg: Working together to drive sustainable water management
Heidelberg Materials is partnering with Waterscan to reduce freshwater use by 10% by 2030. Through expert water management and data insights, they’ve already cut water consumption and costs in the last year.
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Water sustainability levers: turning risk into resilience
Water is rising fast on the business agenda. Discover how leading companies are turning water risk into resilience, savings, and strategy — and what it takes to stay ahead in 2025.
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UK water crisis escalates: Drought declarations loom
UK Water Crisis escalated following the 6th driest spring since 1836. What does this mean for your business and what can we do to manage it?
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Smart meters: A defining opportunity for the water industry
Smart meters, long considered a cornerstone of modern utility management, are finally being rolled out at scale. Barry Millar, Chief Operations Officer discusses.
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Water Matters 2025: Thank you for joining us
Thank you to everyone who joined us at WaterMatters 2025,130+ delegates. Big ideas. One clear message: the future of water needs leaders.
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Stonegate Group: A smarter approach to water efficiency
As the UK’s largest pub company, Stonegate Group operates over 4,500 pubs bars and venues across England, Scotland, and Wales. Managing water across such a vast and varied estate is no small feat.
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The UK’s water challenge: A call for smarter resource management
While many are enjoying the recent spell of dry, sunny weather, it’s important to recognise what this prolonged dry period signals for the UK’s water resilience.
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Connecting the Drops: Building a Resilient Water Future
Rachael Steller, Resilient Infrastructure Lead, Climate Change Committee (CCC) helps assess how well the UK is adapting to climate risks, and also where we’re falling short.
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Innovation at the boundaries
By Gareth Jones, Founder, Fresh works I have spent all of my working life solving problems. Not by following the … Read more
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Water: One of today’s biggest unmanaged business risks
Water is no longer just an operational cost – it’s a strategic business risk. Whether it’s business continuity, product quality, or long-term sustainability.
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The hidden costs of PR24: Understanding the real impact on businesses
As the uncharted waters of the regulatory landscape shift with PR24, businesses need to understand that the true cost of these changes will be far greater than the headline figures suggest.
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Reflecting on 2024: A year of water management success
Looking back on 2024, we’re proud to celebrate the positive impact we’ve had in helping businesses manage water more sustainably and efficiently.
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Customer experience is key: Elevating hospitality through water management
For hospitality businesses, water use extends beyond operational needs; it’s integral to the guest experience.
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The visibility challenge: Shedding light on water use
In today’s data-driven world, businesses face a critical challenge: achieving visibility into their water use.
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Turning the tide towards sustainable water use in hospitality & leisure
The hospitality sector faces increasing pressure to address water-related risks and adopt sustainable practices.
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Power ESG success in hospitality
With businesses facing increasing pressure to meet their Environmental, Social, and Governance (ESG) goals, there is a growing need for solutions that balance sustainability with cost efficiency.
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Balancing environment and service: Sustainability meets exceptional hospitality
Reducing environmental impact while maintaining service quality is a constant challenge for the hospitality sector, requiring careful planning.
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Exploring the state of the water market 2024
With increasing environmental challenges, rising costs, and the growing need for sustainable practices, the way businesses manage their water supply has never been more critical.
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Unlocking value with Self-Supply: A smart approach to water management
If you’re a business looking for ways to take greater control of your water usage and costs, Self-Supply is the outstanding solution.
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Smart metering: a powerful tool to achieve water efficiency
It’s time to turn the tide with smart metering in the English and Scottish water markets.
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Addressing water scarcity in the Hospitality sector
As highlighted by Will Silverwood, Head of Sustainability at long-term Waterscan customer Whitbread, this challenge is particularly pressing for industries heavily reliant on water, such as hospitality.
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The rise of rising block tariffs
Businesses and organisations that consume large volumes of water could soon see their bills rise dramatically with the introduction of a range of new pricing structures.
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Whitbread’s Water Journey
Sustainability credentials are playing a growing role in the choices made by consumers. Few companies have integrated water management into … Read more
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Water matters: Insights for the UK’s universities sector
What would happen if there was a shortage of water across your campus? Within a couple of hours, facilities and administrative teams are under pressure to find solutions.
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Setting new standards in water management
In anticipation of future customer needs, Waterscan is pleased to announce the launch of its next level water management platform, Waterline.
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Smart water meters: A 3 minute guide
Although smart metering for gas and electricity is fast becoming the norm, the adoption of smart meters across UK water networks remains in its infancy.
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BT’s water journey
With a large, complex property portfolio, BT partnered with Waterscan to improve its water management processes.
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Water strategy for universities: a path to sustainability
In a world where water scarcity is intensifying, the UK’s universities have a crucial role to play.
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BT’s Water Journey
In conversation with Matthew Power, Utilities Commercial Specialist.
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Water matters: Insights for the UK’s public sector
How long could your frontline services continue to operate without water? The chances are, you’ve got about 10 minutes before vulnerable members of society are put at risk.
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Water matters: Insights for the UK’s pub and restaurant sector
How long could your pub or restaurant operate without water? The chances are, you’ve got about 10 minutes before your customers stop getting served.
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Water Matters: Insights for the UK’s hotel and leisure sector
What would happen if your business lost access to water? The chances are, within 30 minutes your facilities would grind to a halt, customers would begin to vanish, and your reputation would be tarnished.
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Why act now: The business case for water action
If your organisation is not conserving water as an integral part of its race to net zero, its progress will, quite simply, be impeded. Why act now: The business case for water action.
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Water Matters 2023: Inspiring action on water resilience
On 22nd June, Waterscan convened the first in a new annual conference, Water Matters.
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Water matters: Insights for the manufacturing sector
At this tipping point, when water scarcity impacts our daily lives, it will be too late, far too late; especially for manufacturers, who rely on secure, consistent water supplies and effective, compliant effluent management to function.
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Taking Stock; State of the Market Report
Water market regulator Ofwat has published its annual State of the Market report which outlines its assessment of the market, five years on from deregulation.
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A mixed state of affairs
Traditional market structures and approaches are failing to deliver necessary improvements for water customers and the environment, reveals water market regulator Ofwat in its fourth State of the Market Report.
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Sustainability Leaders Awards 2022 finalist
Waterscan and the Self-Supply community recognised for outstanding water management.
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BT saves £1 million on water
BT has achieved one million pounds in savings on its water bills since switching to self-supply in 2019.
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Tea at 3 event: Whitbread’s water journey
On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.
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Sustainable savings
Waterscan is delighted to announce that it has saved its non-household water customers £20 million since the market opened in 2017.
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Arla acts on water efficiency as it moooves to self-supply
The UK’s number one dairy company, Arla has been granted a licence to self-supply water by market regulator Ofwat.
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Waterscan partners with Kellogg’s
Waterscan is working with Kellogg’s to lead the food manufacturing sector in driving water efficiency. Kellogg’s has applied for a water and sewerage self-supply licence for its Manchester site, the…
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Elis partners with Waterscan
Global textile, hygiene and facility services giant Elis (formerly Berendsen) has applied to Self-Supply water and wastewater services for its 32 sites across England in support of its work to enhance site level water efficiency.
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Self-Supply Success: Marston’s makes it three
Marston’s is the third company in England to be granted a licence by Ofwat to supply its own water and wastewater services.
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Whitbread second to gain water Self-Supply licence
Whitbread becomes second to gain water Self-Supply licence in new water market.
Trending Insights
-
David Lloyd: Pioneering water sustainability on the road to Net Zero
The UK’s largest health and wellness operator, is taking decisive steps towards environmental responsibility by committing to achieving carbon net zero by 2030, with water a pivotal part of it’s plans.
-
Heidelberg: Working together to drive sustainable water management
Heidelberg Materials is partnering with Waterscan to reduce freshwater use by 10% by 2030. Through expert water management and data insights, they’ve already cut water consumption and costs in the last year.
-
Water sustainability levers: turning risk into resilience
Water is rising fast on the business agenda. Discover how leading companies are turning water risk into resilience, savings, and strategy — and what it takes to stay ahead in 2025.
Optimise your water usage
Take advantage of our proven cost and consumption savings track record, it’s the basics of what we do.











































