
Control
Achieving measurable outcomes
With all the insight we need, we can now take charge of your water consumption and cost, tackle wastage and ensure that the water market is working for you.
Our team will work with you to ensure that all meters are read and are working efficiently, resolve billing issues, fix costly leaks, and implement efficiency measures. This is where we really start making a difference and are on the path to continual improvement.
What to expect
Control over a business-critical resource.
Confident procurement of water services based on sound data insight.
Engaging with the water market in a way that delivers best value and a pathway to achieving agreed targets.
Active, expert account management to track key metrics and accelerate progress.
Policies, operational practices and growth plans that reflect best practice water management.
Saving costs, both direct and through administrative efficiency.
Implement new technologies and/or behaviour change to improve efficiencies.
Compliance with increasing regulatory demands.
Engagement with stakeholders to ensure common understanding.
Resilience to environmental and climate risks to your business.
Journey stage milestones achieved
Why it’s essential
Our proactive approach to managing water works on every level so that you have the foresight to manage risk effectively, stay open for business and create a water-resilient future.
Unlike other utilities, water requires constant management. Leaky taps and meter failures can occur at any time at any site. However, instances like this needn’t derail progress towards water efficiency – they are easily resolved if spotted quickly. Less easy to manage are external climate and environmental factors which can lead to flooding or supply interruptions and result in temporary site closures and unplanned costs.
Featured Insights
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We Can’t Control the Weather. We Can Control How Prepared Our Businesses Are.
Drought has dominated the conversation across England this summer. But for businesses, the most important question now isn’t simply how … Read more
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2026–27 Water Tariffs
The Hidden Financial Cliff Edges Facing Business Customers The 2026–27 tariff changes are not simply another annual increase. They mark … Read more
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What the 2026-27 Tariff Changes Mean for Your Portfolio
This year’s water tariff changes are about far more than an annual price uplift. Across the market, wholesalers are not … Read more
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The Real Story Behind This Year’s Water Price Increases
On the surface, this year’s water price increases look manageable. The average uplift sits just under 9%. However, averages rarely … Read more
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CDP Water Security Scores Explained
Understanding CDP Water Security scores CDP Water Security scores are rapidly becoming a key benchmark for sustainability performance. For businesses … Read more
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Climate risk is no longer tomorrow’s problem
Two announcements at the end of this year have changed the conversation around climate and water. The first came from … Read more
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No Water. No Business: Why it’s time to take water seriously
No Water. No Business Water is no longer a background utility. It’s a strategic asset, and for many UK businesses, … Read more
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Viewpoint: Managing complex manufacturing trade effluent
Several important changes and trends have emerged in trade effluent licensing and regulation which are affecting sectors from food and beverage, pharmaceutical, automotive and aerospace manufacturing.
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Heidelberg: Working together to drive sustainable water management
Heidelberg Materials is partnering with Waterscan to reduce freshwater use by 10% by 2030. Through expert water management and data insights, they’ve already cut water consumption and costs in the last year.
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Water Matters 2025: Reflections and key themes
We’ve captured the day’s discussions and reflections in our Water Matters 2025 Summary Pack, now available for download inside.
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Resetting the water sector: Ofwat to be abolished
Waterscan welcomes bold reform and recognition of Self-Supply customers saving over 3 billion litres of water The Independent Water Commission, … Read more
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UK water crisis escalates: Drought declarations loom
UK Water Crisis escalated following the 6th driest spring since 1836. What does this mean for your business and what can we do to manage it?
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Stonegate Group: A smarter approach to water efficiency
As the UK’s largest pub company, Stonegate Group operates over 4,500 pubs bars and venues across England, Scotland, and Wales. Managing water across such a vast and varied estate is no small feat.
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The Cunliffe Review: A critical moment for the UK water sector
The interim findings from the Independent Water Commission review, led by Sir Jon Cunliffe, have been released.
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How to manage fats, oils and greases
Are you lost in the FOG? For businesses in the hospitality and leisure sector, unchecked Fats, Oils, and Greases (FOGs) … Read more
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PR24 Final Determinations: Impact on large water users
Neil Pendle, CEO of Waterscan, provides a detailed analysis of the PR24 Final Determination’s impact on large water users, specifically in the Self-Supply community.
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Ofwat’s £104 Billion Investment Plan: Water Bills Set to Rise 36% by 2030
Ofwat has unveiled ambitious plans to address pollution and improve water resilience, backed by a substantial £104 billion investment program … Read more
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Breeze through the freeze
How to mitigate your freeze / thaw risks this Winter.
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How resilient is your water supply?
Ofwat’s latest 2023-24 report underscores a fundamental issue: while the water market is progressing, its pace remains too slow for businesses facing mounting water supply challenges.
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Unlocking value amid rising water prices: A new approach for your businesses
In the recent Ofwat report, one message stands out: water prices are on the rise, your business will need to rethink how you manage water consumption if you are to remain both competitive and compliant.
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Why businesses must act now to unlock the full potential of water deregulation
The latest Ofwat report highlights some encouraging signs of progress in the water sector, but the pace of change remains frustratingly slow.
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Addressing water scarcity in the Hospitality sector
As highlighted by Will Silverwood, Head of Sustainability at long-term Waterscan customer Whitbread, this challenge is particularly pressing for industries heavily reliant on water, such as hospitality.
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The rise of rising block tariffs
Businesses and organisations that consume large volumes of water could soon see their bills rise dramatically with the introduction of a range of new pricing structures.
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Introducing the Sustainability Team
Waterscan is pleased to announce the line-up of its highly qualified Sustainability Team delivering a fully comprehensive suite of Water Consulting Services within the UK Water Market.
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Whitbread’s Water Journey
Sustainability credentials are playing a growing role in the choices made by consumers. Few companies have integrated water management into … Read more
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Setting new standards in water management
In anticipation of future customer needs, Waterscan is pleased to announce the launch of its next level water management platform, Waterline.
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BT’s water journey
With a large, complex property portfolio, BT partnered with Waterscan to improve its water management processes.
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Ofwat’s annual market review, reviewed
Market regulator, Ofwat, has published an overview of developments during the business retail market’s sixth year of operation (2022-23).
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BT’s Water Journey
In conversation with Matthew Power, Utilities Commercial Specialist.
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Countdown to cost increases
As with widely reported household bill increases, most businesses will also be receiving higher than planned for water bills from April 2023.
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Sefton Council’s Water Journey
An Interview with Cllr Paulette Lappin, cabinet member – regulatory, compliance and corporate services & Jon Williams, environmental management (utilities) officer.
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Efficiency leads Self-Supply users forum discussion
Representatives from the water market regulator Ofwat, market operator MOSL, and the market’s Strategic Panel, joined the British businesses that have taken control of their water for the Self-Supply Users Forum on Thursday 8th September 2022.
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BT saves £1 million on water
BT has achieved one million pounds in savings on its water bills since switching to self-supply in 2019.
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Tea at 3 event: Whitbread’s water journey
On 14th April 2021, Waterscan and Whitbread co-hosted a virtual Tea at 3 event. This was for a privately invited group of senior sustainability, procurement and utilities managers from across the UK’s hospitality, leisure, retail, manufacturing and transport sectors.
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Q&A with Whitbread on their water journey
Whitbread is the UK’s largest operator of hotels and restaurants. Here, we speak with Yvonne Mason, Environment Manager and Ross Greenhalgh, Energy Manager, about how the company has moved from effective water management to industry-leading stewardship, and most recently to resilience-based forward planning.
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Sustainable savings
Waterscan is delighted to announce that it has saved its non-household water customers £20 million since the market opened in 2017.
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BT: Talking about water
A working lunch with BT’s Utilities Commercial Specialist, Matt Power.
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Arla acts on water efficiency as it moooves to self-supply
The UK’s number one dairy company, Arla has been granted a licence to self-supply water by market regulator Ofwat.
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David Lloyd Leisure takes the lead on water efficiency
Working in partnership with Waterscan to self-supply water David Lloyd Leisure (DLL) is the first company within the UK’s health and leisure sector to be granted a self-supply licence from…
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Sefton Council elects to Self-Supply water
Sefton Council is expecting to improve its environmental performance and achieve significant efficiency savings by entering a Self-Supply water partnership.
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Sainsbury’s chooses Self-Supply water strategy
Sainsbury’s has applied to water market regulator Ofwat for a Self-Supply licence.
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Self-Supply set to transform water procurement
Ofwat has granted water self-supply licences (WSSLs) to John Lewis PLC and Kellogg’s in a move that will see self-supply operable in two new commercial sectors: retail and food manufacturing.
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John Lewis PLC first in retail sector to apply for self-supply licence
In August 2019, John Lewis PLC became the first UK retailer to apply to Ofwat for a water and sewerage Self-Supply licence.
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Waterscan partners with Kellogg’s
Waterscan is working with Kellogg’s to lead the food manufacturing sector in driving water efficiency. Kellogg’s has applied for a water and sewerage self-supply licence for its Manchester site, the…
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Stonegate Pub Company and Heineken UK apply for Self-Supply Licences
Stonegate Pub Company and Heineken UK Ltd have applied for Self-Supply licences for water and sewerage services.
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Greene King Self-Supply success
A year on, Greene King are experiencing the benefits of going Self-Supply.
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Elis partners with Waterscan
Global textile, hygiene and facility services giant Elis (formerly Berendsen) has applied to Self-Supply water and wastewater services for its 32 sites across England in support of its work to enhance site level water efficiency.
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Blackpool Council demonstrates public sector leadership
Blackpool Council has been awarded a water Self-Supply licence by Ofwat.
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Self-Supply Success: Marston’s makes it three
Marston’s is the third company in England to be granted a licence by Ofwat to supply its own water and wastewater services.
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Coca-Cola Europacific Partners has applied for a Self-Supply licence
CCEP is set to become the first manufacturer to take the innovative path of Self-Supply.
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Whitbread second to gain water Self-Supply licence
Whitbread becomes second to gain water Self-Supply licence in new water market.
With water under control,
it’s time to make things happen.
Get in touch with one of our experts now.














































