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Retail Market: Ending the Blame Game


Tuesday 9th April 2019

12:15 – 16:00

Through the lens of water management, sustainability and market development, the Retail Users Forum is dedicated to supporting retail customer success in the open water market; providing a platform for engagement with key industry bodies and the opportunity to get some ‘straight answers’ to those all-important questions. Is market data to blame for inaccurate billing? Are retailers right to blame wholesalers?

Attend the 2nd Retail Users Forum and meet with like-minded professionals to discuss experiences, successes and challenges first-hand and to build relationships that will drive improvement at your business and meaningful change in the market.

Agendawater retail users forum at the gherkin

  • Retail water market: state of play
  • Market performance, with interactive workshop: Breaking down top complaints
  • Ending the Blame Game Panel, hosted by Karma Loveday
  • Water Efficiency Workshop: Measures, Technology and Engagement
  • Networking

Water Retail User Forum Banner

Join us in the drive to effect transformational change in the water market for the customer and utilise this opportunity to put your views to those that matter.

RSVP: Limited spaces available – please register your interest as soon as possible – rachael.yearley@waterscan.com

Guests from:

Ofwat MOSL and The Water Report logos