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For many businesses, the next few days are critical trading days leading up to Christmas and the New Year. This is likely to coincide with an abrupt end to the cold snap that we’ve been experiencing – and that could spell trouble.
The deregulation of the water industry in 2017 set out to accomplish a lot. To what extent has it delivered?
A deregulated market is an opportunity for customers to consolidate water bills and save considerable administration time. Are their teams reaping the benefits?
Every business has a different view on what constitutes value for money. Market deregulation set out to enable customers to prioritise what’s important to them. Are customers achieving best value now?
Protecting Britain’s water supplies for the long term was the underlying reason for deregulating the market. How easy is it now for customers to make good water management choices?
The majority of businesses want the water market to deliver a reliable water supply without interruption above all else. Had the water market provided the reassurance they seek?
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