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What If?

Sir Winston Churchill once said: “To improve is to change; to be perfect is to change often.”

At this time of year, many of us are attempting to make changes; looking to improve the way of things in some shape or form. What if I get fitter, get leaner, get my my finances in order, get more efficient…? These are common and achievable goals, both on a personal and business level. But they also challenge you to step into the unknown.

Well that’s exactly what’s set to happen in April with the water market opening. OFWAT and MOSL have taken a step into the unknown, working through multiple challenges in a complex industry in a bid to make the provision of water and sewerage services for non-household users more efficient. They were brave enough to ask the question “what if?” and find answers.

Customer focused innovation is a key principle here at Waterscan. Indeed, our reason for being is to continually ask the question “what if?”. We challenge the status quo and work hard to find more efficient, more profitable and more sustainable routes to water consumption in the UK and beyond.

This is how we’ve been able to bring to market the next generation of greywater recycling and rainwater harvesting technologies. It’s how we’ve developed the uniquely comprehensive water management software, Waterline©. It’s how we’ve been able to help customers save hundreds of thousands, even millions, of pounds across their property portfolios. A water supply that is fit for purpose, efficient and cost saving too? Yes please!

what if?This Spring we plan to bring to market another first: the opportunity for business customers to have complete control over their water consumption and cost through ‘self-supply’ – all with our full and independent guidance. This pioneering approach fully supports the principles of the open market and perfectly complements our existing approaches to water procurement. Self-supply is, by its very nature, customer-centric. For the first time, non-household users could have an opportunity to influence the marketplace while tailoring their water procurement to fit with their corporate social responsibility and financial goals.

We’re really excited about the impacts that self-supply could have for individual clients and for the industry as a whole. We’ve been on an interesting journey working through the challenges of bringing this ground-breaking idea to life – but it’s something we firmly believe in. We’ll need a Water Supply and Sewerage Licence (WSSL) to do it and, while we await a final decision from OFWAT regarding this, interest seems to be gathering pace.

We dared to ask the question: “what if?” and have – almost! – created another industry first. We encourage all multi-site business operations to ask the same question and get in touch to find out if self-supply is right for them.

After all, as another saying goes, “if you do what you’ve always done, you’ll get what you’ve always got” and, let’s face it, who wants to still be dealing with billing issues and poor customer service?